Emirates’ Self Check-In Screens Are Now Fully Touchless


The COVID-19 pandemic has fundamentally changed the face of the aviation industry. Across the world, wearing masks in airports and flights has gone from being an occasional personal choice to being mandated for every passenger.

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Airlines and Airports have also been working together to try and remove contact points between passengers and employees.


Touchless check-in.


Emirates has been working to reduce contact points between passengers and staff at Dubai International Airport.


As the COVID-19 virus is transmitted by touch and person to person contact, the airline has been working to reduce in-person interactions and the need for many people to touch the same surfaces. This is behind the airline’s latest check-in upgrade.


Self-check-in machines at Dubai International Airport are now touchless. Passengers using the 16 check-in kiosks can control the apparatus using a mobile device to scan a QR code displayed.


The passenger can then check-in, receive their boarding pass, choose seats, and drop their bag without touching the screen.


The bag tags will be printed off by the machine and can be taken and attached to the bags before sending them on their way. Passengers may still be prompted to scan their passport on the device.


However, with careful finger placement, touching the machine itself can still be avoided.

Given travel requirements, passengers traveling to the United States, Canada, China, India, and Hong Kong cannot use the contactless machines. They must use a desk with a check-in agent.


The airline is looking to place more kiosks in other areas for first and business class passengers at its home in Terminal 3 of Dubai International Airport.


Part of the contactless journey.


These latest enhancements to the check-in experience come as part of Emirates’ shift to introduce a smart contactless journey through the airport at Dubai International.


Biometric facial recognition is playing a vital role in this experience.

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Currently, passengers can clear immigration, enter the Emirates lounges, and board some flights purely with their face. The airline is actively investigating more points where it can implement facial recognition to reduce contact points during the passenger journey.


At immigration, the airline is trialing a ‘smart tunnel’ where authorities can clear passengers by merely walking through.


Emirates previously integrated a contactless pathway through the airport using biometrics.


Source: Simple Flying.


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Citizen Atare, is a citizen of Ghana who hails from the Upper East Region. He is an IT professional working with the Centre for Remote Sensing and Geographic Information Services located at the University of Ghana, Legon. Citizen Atare is an amateur freelance writer and blogger for over 20 years, who likes to research into everyday lifestyle issues and situations to write about to educate and also entertain his readers. He is a highly creative, highly inquisitive, open minded and to an extent risk-taking with a high visual acumen. He is a dreamer who isn’t afraid to break creative barriers. He has no formal education or certificate in journalism, but the hunger to know more and do more, backed by an impressive work portfolio is what drives him to write the things he knows best for his numerous online fans. Citizen Atare is married to Margaret and they both live in Accra with their lovely daughter Zoey. His hobbies include reading, writing, watching action, sci-fi and adventure movies, travel and site seeing and swiming. He likes eating fufu and palm nut soup, but prefers boiled rice and kontomire stew with agushie stew more.



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